Privacy policy for terkovalix.sbs

Your privacy is important to us. This policy explains how we handle your information.

Introduction to our privacy policy

We collect and process information to provide our consultation services, improve our website, and comply with Australian laws.

Your information is handled securely, and we are committed to protecting your privacy at every stage.

Information we collect

We collect personal details provided directly by you and information gathered automatically through our website.

Information you provide directly

  • Name and contact details for enquiries or consultations.
  • Information you share during consultations or through forms.
  • Documents submitted for analytical review or feedback.
  • Communication preferences or feedback about our services.
  • Other details you choose to share when engaging with our team.

Information collected automatically

  • Browser type and device information for website optimization.
  • Usage data such as pages visited and time spent on site.
  • Cookie identifiers and IP addresses for security monitoring.
  • Preferences stored to enhance your browsing experience.
  • Anonymous analytics to measure website performance.

How we use your information

We use information to respond to enquiries, deliver consultations, improve our website, and meet legal obligations.

  • Providing consultation services to clients.
  • Personalizing our communications and services.
  • Improving website features and security.
  • Responding to requests or feedback from clients.
  • Complying with Australian regulations and laws.
  • Managing documentation and internal records.
  • Conducting anonymous analytics for service improvement.

Our commitment: We take your privacy seriously and use secure systems to protect all personal information you share with us.

When we share your information

We only share information as necessary to deliver our services or meet legal requirements.

Service providers

Third-party providers may assist with website hosting, analytics, or communications. They follow strict privacy standards.

Legal obligations

We may disclose details when required by Australian law or authorities.

Anonymous statistics

We use aggregated, non-identifiable data for analytics and reporting.

Your rights regarding your data

You have the right to access, correct, delete, or restrict how we use your personal information.

  • Request access to your data at any time.
  • Ask us to correct inaccurate information.
  • Request deletion of your personal details.
  • Obtain a copy of your data in a portable format.
  • Object to processing for certain purposes.
  • Limit how your data is used or shared.

To exercise your rights or ask questions about privacy, contact us using the details below.

How we protect your information

We use technical and organizational measures to safeguard all data against misuse or unauthorized access.

Technical security measures

  • Encryption of sensitive data and transmissions.
  • Secure servers and regular vulnerability checks.
  • Access controls for staff and systems.
  • Continuous monitoring for suspicious activity.

Organizational security measures

  • Staff training on privacy and security protocols.
  • Policies for secure document handling.
  • Periodic audits and compliance reviews.
  • Clear reporting procedures for incidents.

How long we keep your information

We retain information only as long as necessary for service delivery, regulatory compliance, or legal obligations.

  • Kept for the duration of your account.
  • Maintained as needed for service reviews.
  • Stored for record-keeping purposes.
  • Retained to meet legal requirements.
  • Kept only with your consent for updates.

You may request deletion or review of your information at any time.

International information transfers

If we transfer data outside Australia, we ensure appropriate safeguards are in place.

  • Data is encrypted during transfers.
  • We use trusted third-party service providers.
  • Contracts require providers to follow privacy laws.
  • Your consent is sought when required.

About cookies and tracking

Cookies help us enhance site functionality and collect anonymous usage data for improvement.

Types of cookies used

  • Required for site operation and security.
  • Help us optimize website speed and usability.
  • Remember your preferences for a better experience.
  • Support enhanced site features.

You can manage or delete cookies through your browser settings.

Changes to this privacy policy

We may update this policy and will notify you of material changes. Please review it regularly.

  • Notice posted on our website.
  • Email notification if appropriate.
  • Clear summary of key changes provided.
  • Date of last update is displayed below.

Continued use of our services means acceptance of any changes.

Contact us about privacy

Reach out if you have any privacy questions or want to exercise your rights.

terkovalix

125 Stirling Street, Perth, WA 6000 Australia

Phone: +61 2 2646 5512

Email: content@terkovalix.sbs

Last updated September 20, 2025

Effective from September 20, 2025